Terms and conditions


These terms define the process of ordering, paying, delivering, refunding and claiming the product, copyright protection, and general terms of business when purchasing the products / services offered in this Internet store. gv-line-zadarsc.aktiva-info.hr can be used for your private use without any charge for use, subject to the following terms and conditions. The seller is G&V Line Iadera , and the buyer is a visitor of these pages who fill in an electronic order and make a payment by debit / credit card or cash.


Customer Orders Product Orders through Electronic Order Form. After the buyer orders the tickets, the tickets will be reserved for 30 minutes and payment confirmation will be available within that time. If payment is not made within 30 minutes, the purchase is canceled. A customer is considered to be any person who electronically orders at least one product, fill in the requested information and send the order. All prices are quoted in Croatian Kuna (HRK). The cards are ordered electronically by entering the number of desired cards in the foreseen location. Tickets are considered to be ordered at the time the customer chooses and confirms the payment method. Ticket purchase is final and no options for subsequent order changes.


The ordered product or service are paid on-line by one of these debit/credit cards: MasterCard®, Maestro® or Visa..


The seller is obligated to send the buyer's card to the email address at the moment he receives a receipt confirming the online transaction. If the customer does not receive a message from the card to the email address or the delivery note, after being sent, at the expected time, the buyer has the right to notify the seller in order to postpone subsequent posting to the email address. If the buyer refuses to accept the goods ordered by the seller, the seller has the right to request from the buyer the reimbursement of all costs related to the delivery.


Refund of money is only possible in the event of a delay in the departure of the vessel for which the ticket was purchased. The delay of navigation may be caused by defective or unfavorable weather conditions. Refunds are made by performing the steps listed on the Returns Refund link. If there is a basis for the refund, the money will be returned to the buyer's account. The seller is not responsible for any errors made by the buyer and will not be considered as a basis for the refund. Customer mistakes include, but are not limited to, the incorrectly selected date of navigation, wrongly selected relationship, or incorrectly selected charts.


If the customer is dissatisfied with the decision of the reclamation procedure by gv-line-zadar.aktiva-info.hr, he has the right to arbitration. For such a case the jurisdiction of the court in Split is contracted.


The buyer / visitor undertakes not to copy and / or publish unauthorized any material subject to copyright or other intellectual property rights, without the express consent of the holder of such rights.


G&V Line Iadera reserves the right to change these terms and conditions. The buyer is responsible for the accuracy and completeness of the information entered when purchasing the service provided by gv-line-zadar.aktiva-info.hr The Internet store does not cover the costs you incur by using computer equipment and access to our site. In the event of a problem, please report it to our Contact Center (by phone or e-mail) to resolve it as quickly as possible.